Updated NSW Heath Advice on Masks
Given the latest cases of community transmission and updated health advice, NSW Health advises that masks are strongly encouraged in all public indoor venues. It is not mandatory, but we encourage you to wear a mask while at Glen Street Theatre for your safety and the safety of those around you.
Thank you for your support in keeping our community safe and well.
Glen Street Theatre is committed to continue staging wonderful shows and events for our community. Upcoming productions are now open for sale under COVID Safe guidelines.
While it’s entirely your call as to whether you join us at the theatre, you can rest assured that Glen Street Theatre is doing everything we can to ensure your experience is a safe one.
The health and safety of our staff and community is our first priority and we are delighted to have received the COVID Safe tick as part of our planning. Our COVID Safe Plan has also been reviewed by Health Protection NSW (NSW Government) so you can feel confident the measures we have in place meet the standards required.
We will continue to follow Government advice closely and act as required under NSW Public Health Orders in place at any time.
Your experience may feel a little different but the commitment and skill of the artists on your stage remains the same.
During your visit here’s what you can expect:
Seating layouts in the Theatre will be in accordance with NSW Public Health Orders and are subject to change based on conditions required at any point in time.
Under current orders, seating may be shoulder to shoulder and may feel full. We encourage you to consider your comfort level before attending.
Any capacity limit in place includes children and babes in arms which means you must include them in your booking.
When you book you must provide your current contact details. These details, along with seating locations, will be kept at the venue for 4 weeks from the date of the performance and will be provided to NSW Public Health Officers where requested and as required under NSW legislation.
Under current NSW Public Health Orders, the wearing of face masks is not currently mandatory at Glen Street Theatre but we encourage you wear one for your safety and the safety of those around you.
Venue ventilation and airflow are optimised to minimise the risk of COVID-19 transmission.
There are sanitiser stations throughout the venue and we encourage you to use them! Please ensure you sanitise on arrival and departure.
All venues are thoroughly cleaned by contract cleaners trained in COVID Safe cleansing protocols prior to each event.
Our staff also regularly undertake high touch point cleaning to ensure these surfaces are regularly sanitised.
The venue will be open 1 hour prior to the beginning of the performance. This way, you can get settled in your seat and ensure you maintain social-distancing measures right from the get-go.
You may be asked to move through the foyer and not to linger—this is so people can access their allocated seat safely and efficiently.
We politely ask that you be increasingly aware of maintaining a safe distance from other patrons as you move through the venue, particularly when queueing at the box office, bar, toilets, and entry and exit points.
Food and Drink
Our bar is open so you can grab a treat or a drink. Please note, our food and drink offerings may differ between shows.
When not to attend?
Do not attend any performances:
- if you feel unwell
- are currently in a period of quarantine,
- have recently been exposed to a positive case of COVID-19,
- are awaiting results for a COVID-19 test or
- are displaying symptoms of illness such as a runny nose, a fever or a cough.
In these circumstances, a credit, exchange or refund option is available until 10am on the day of the performance. Please advise Box Office by phone or email prior to this time. A credit, exchange or refund will continue to be offered for any cancelled or re-scheduled performances.
Let’s keep everyone safe
We are very excited to welcome you back and encourage all patrons to stay safe and to look after themselves and others.
It is a condition on entry to the venue that you abide by Glen Street Theatre COVID Safe practices and follow staff directions at all times. Sadly, if you do not comply with the protocols in place or staff direction when in attendance at Glen Street Theatre, you may be asked to leave immediately for the safety of others.
When attending an event at the venue, you acknowledge entry to the Venue is at your own risk without recourse to claim against the Venue regarding health outcomes.
Looking for more information?
We recommend keeping up-to-date with news and information from relevant authorities.
The Australia Government Department of Health and NSW Health provide daily updates on their websites.
You can also learn more about protective measures against coronavirus from the World Health Organisation.
Australia's Department of Foreign Affairs & Trade is also updating the Smartraveller website every day.
We hope that you stay well and take care of yourself until we see you again.